Terms and Conditions
Booking
To book our villa we require you to fill out a booking form, this will be forwarded to you and needs to be completed in full with names of all guests. The lead name on the booking must be over 21 years of age and they will be responsible for all payments and any amendment or cancellation fees. In order to secure your booking we also require a deposit of 20%. Once we receive your booking form and deposit we will send you confirmation and details of our agreement and payment dates.

Payment
Payments can be made by personal cheque or travellers cheque allowing plenty of time for either to clear. Final payment must be made 6 weeks in advance of arrival; if the payment is not made by then we reserve the right to cancel your booking.

Cancellations
Should you need to cancel your booking after processing and confirmation has been sent there will be the following charges:

If more than 16 weeks prior to arrival we will refund the full amount paid minus $100/£50 and any payment method surcharges incurred.
Between 6-16 weeks prior to arrival: Deposit
Between 4-6 weeks prior to arrival: 50% of rental cost
Between 2-4 weeks prior to arrival: 75% of rental cost
Less than 2 weeks prior to arrival: 100% of rental cost
If you cancel your booking and we can re-book the dates then we will refund the cost of your stay in accordance with out more than 16 weeks policy.

In order to protect yourself against any cancellation fees we recommend that you take out trip-cancellation along with your holiday insurance.

Security Deposit
We require a security deposit of $350 for your booking; this can be made by a credit card via our management company upon arrival. The full amount will not be charged to your card providing there has been no damage done during your stay. Alternatively you can pay $300/£150 along with your final balance payment 6 weeks prior to arrival. The full amount will be refunded within 14 days of your departure providing no damage has been done.

Arrival & Departure
Arrival time is 4pm
Departure time is 10am

Occupancy
The maximum occupancy of our villa is 8 people and only those listed on the booking form may stay there. Anyone found to be breaking this rule would be asked to leave by Our Management Company. Florida State Law prohibits sub-letting, sharing and assigning.
The villa is a strictly non-smoking property and no pets are allowed inside.

Services and Facilities
We accept no liability for services and public supplies i.e. water, electricity, air conditioning, cable, Internet telephones etc. If there is a problem with any of these services we will do all we can to resolve the situation.

All rentals of utilities include electricity and water charges.

Any vehicles must be parked in the driveway (2 max). Please be aware that Coral Cay Resort restricts the parking of commercial vehicles, mobile homes, campers and trailers within the resort. This does however exclude pick-up trucks and sport utility vehicles with a cargo capacity of 1 ton or less which may be parked in the driveway.

Liability
The owner/Management Company do not accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons effects however caused as a result of the use of the villa including the hot tub. It is the responsibility of an adult member of the party to ensure that children are always properly supervised when using the hot tub and resort facilities.

Force Majeure
Neither the Owner or Management Company can be held responsible or be liable in of loss, damage or changes caused by Force Majeure e.g. Strikes, floods, weather conditions, closure of airport or other events beyond our control.